Faq's

Getting started with Rainbet

Ready to dive in? Create your Rainbet account and start exploring a wide range of bets and games. Here’s a simple path to get you going.

  1. Click Sign Up on Rainbet and enter the basics (name, date of birth, contact email). You’ll need to be at least 18 and not located in restricted regions to join.
  2. Choose your currency and set a strong password. Note: once you choose a currency during setup, it can’t be changed later, so pick the one you’ll use most.
  3. Complete the verification step. We’ll send a code or link by email or SMS—follow the instructions to confirm your account.

If you ever forget your login details, use the Forgot Password option to reset securely. For any login trouble, contact Rainbet support via live chat or email.

Why verify your account? Verification protects you and helps us meet regulatory requirements. You’ll typically upload:

  • A valid photo ID (passport, national ID, or driver’s license).
  • Proof of address dated within the last 3 months (utility bill, bank statement).
  • Payment verification if you plan to deposit or withdraw using cards, e-wallets, or bank transfers.

All documents are stored securely and are accessible only to authorized staff. They’re never shared with third parties. You’ll usually receive a confirmation once your documents pass review, which helps ensure smooth deposits and withdrawals in the future.

Betting basics and live wagering

Placing a bet on Rainbet is straightforward. Here’s the typical flow you’ll follow:

  1. Fund your Rainbet account so you have balance available for bets.
  2. Choose a sport or game, pick a market, and select your odds. Decide on your stake and confirm the bet.
  3. Check your bet slip to review potential winnings and any applicable limits before finalizing.

Popular bet types you’ll see:

  • Single: one selection for a straightforward win.
  • Express (Accumulator): multiple selections combined; all parts must win for the bet to pay out.
  • System: a set of related bets that can pay out on partial wins; supports more complex strategies.
  • Markets such as Handicap or Double are available depending on the event.

Live betting lets you wager as events unfold. Odds update in real time, and you can view current scores, match time, and key events. If the live event is delayed or interrupted, bets may be settled according to the official result and our live rules. If you lose connection during a live spin, Rainbet will typically resume or settle the round once you reconnect, and winnings will be credited accordingly. You can review the status of any bet in your Bet History.

Deposits, withdrawals, and promotions

Managing funds is designed to be quick and secure. Here’s what you need to know.

Deposits

  1. Log in and go to Cashier or the Deposit button.
  2. Select your preferred method, enter the amount (minimum €15 or currency equivalent is common for many methods), and confirm.
  3. Funds typically appear immediately or within a few minutes, depending on the method used.

If a deposit doesn’t show up right away, refresh, check your bank or payment provider, and contact Rainbet support if needed with a screenshot of the transaction.

Withdrawals

  1. Submit a withdrawal request from your account dashboard.
  2. Withdrawals are processed after the Payments team approves the request, usually within 72 hours. Processing times depend on your chosen method.
  3. Complete any required verification before the first withdrawal (ID, proof of address, and payment method verification may be requested).

Bonuses and promotions

  • Welcome and ongoing promotions can add bonus money or freespins. Each offer comes with its own terms and wagering requirements (for example, a common requirement might be x35).
  • Wagering requirements specify how many times you must play the bonus before withdrawal is allowed. Some games count more toward wagering than others; check the specific bonus terms for details.
  • You can review active bonuses in your Rewards or Bonuses section, including progress toward meeting wagering requirements.

Flexibility with bonuses varies by offer. If you receive a bonus but haven’t started playing yet, you may be able to cancel it by contacting support; once you’ve started playing, cancellation is usually not possible.

Safe play, privacy, and support

Rainbet is built around fair play and strong security. Here are the essentials to keep you protected and in control.

Responsible gaming tools

  • Time-Out and Self-Exclusion: you can set a cooling-off period or self-exclude for a defined time. While active, deposits and bets are disabled, and ongoing bets may settle as usual.
  • To revoke a Time-Out or Self-Exclusion, you usually need to wait a minimum period (24 hours for a short Time-Out, and a longer window for indefinite exclusions) and only Rainbet can approve the final decision.

Privacy and security

  • Your data is protected and stored securely. Identity and address verification help prevent fraud and money laundering.
  • All game RNGs are tested to ensure fair play, and your personal information is never shared with third parties without your consent or as required by law.

Need help? Rainbet support is available through friendly, real-time channels. Reach out via live chat or email for answers about registration, deposits, withdrawals, or promotions. Our team aims to respond promptly and guide you through any issue you might encounter.